Agents should always check first with your Broker on your real estate and transaction questions.

Updated County Shelter in Place Orders Currently in Effect. Choose a county below and review the order and FAQs:

Alameda: Order & FAQ (May 18)           San Francisco: Order & FAQ (May 17)

City of Berkeley: Order & FAQ (May 18)   San Mateo: Order & FAQ (May 15) 

Contra Costa: Order & FAQ (May 18)        Santa Clara: Order (May 18)

Marin: Order & FAQ (May 15)

C.A.R. FAQs: Reopening Real Estate Brokerage Offices and Showings (May 21).

California Department of Public Health: Industry Guidance provides Real Estate specific guidelines and a checklist (May 7).

Pictogram and Placard to post outside of property.

Sample COVID-19 Prevention Plan: As you plan to reopen your real estate office, review and use this sample plan (word doc). 

New Showing InformationEffective 11:49pm on May 3 (May 1).

Appendix A: Social Distancing Protocol: Essential Businesses must complete this form (May 18).

Comprehensive Questions & Answers - (Updated May 20)

C.A.R. REALTOR® toolkit: Use the toolkit to spread the positive message and share the ad with your communities.

Pandemic Unemployment Assistance (PUA): The EDD began taking online PUA applications on April 28, 2020. You must create an online login account through the EDD website to initiate the process. Follow these step-by-step illustrated instructions to apply. Follow these step-by-step guidance on how to certify your benefits and handle other aspects of the post-claims process.

Read more for Agents or Brokers and review C.A.R.’s PUA FAQs. C.A.R. Pandemic Unemployment Assistance FAQ Video Series.

PUA Webinar: C.A.R. recently held webinars to guide you through the process. Recordings and slides are available here

Bay East Letters to County Health Officials: Alameda and Contra Costa (April 28).

C.A.R. COVID REALTOR® Relief Hotline: 213.351.8450,  extended operating hours from 8am-8pm, April 28 through May 1. You may call during these hours, text 24/7, or email Regular hours 8:30am-4:45pm, Mon-Fri will resume on May 4.

The Alameda County Health Officer has identified the following real estate professionals to be “essential services":  real estate agents, escrow agents, notaries, title companies, appraiser and home inspectors.  The County may change their policies at any time. (April 3)

C.A.R. List of Orders in California by County (April 12).

Face Coverings Masks Mandatory in Most Bay Area Counties Effective April 22: Choose a county below to review the order.

Alameda                          Contra Costa

San Francisco                 Marin

San Mateo                       Santa Clara


View guidelines for our members and MLS Users here

New C.A.R. COVID-19 Forms: available online (login required) and in zipForm® (April 9).

  • Revised Coronavirus Addendum or Amendment (CVA - revised 4/16)
  • Coronavirus Lease/Rental Addendum or Amendment (CVA-LR)
  • Notice to Tenant of Ability to Pay Rent During Coronavirus Pandemic (NTAP)
  • Notice of Unforeseen Coronavirus Circumstances (NUCC - revised 4/16)
  • Notice Of Unforeseen Lease/Rental Coronavirus Circumstances (NUCC-LR)
  • Coronavirus Property Entry and Advisory and Declaration (PEAD - revised 4/16)
  • Coronavirus Lease/Rental Property Entry Advisory and Declaration (PEAD-LR)
  • Listing Agreement Coronavirus Addendum or Amendment (RLA-CAA - revised 4/16)
  • Coronavirus Rent Payment Delay and Repayment Agreement (RPD)

DRE FAQs for Executive Order N-52-20 Impacting Applicants and Licensees (April 17). 

DRE Consumer Alert Fraud Warnings (Spanish version)

C.A.R. Legal Hotline:  Agents please call 213.739.8282 anytime between 9am-6pm, Mon-Fri and 10am-2pm Saturday. Brokers: please call 213.739.8350 anytime between 9am-6pm Mon-Fri. For more help visit their website.

NAR's Coronavirus: SBA CARES Act FAQs


NAR Federal & Economic Resources (April 13).

C.A.R. Financial Resources for REALTORS® Relief FAQs

Confusion over East Bay Shelter in Place rules for real estate: Alameda County, Contra Costa County and the City of Berkeley have identical Shelter in Place (SIP) Orders for the East Bay that define real estate professional as essential for limited purpose. However, these SIP orders lack clarity on who is covered and what the restrictions mean. Each of the three Orders have been interpreted differently. We have contacted the City and Counties’ Attorneys and Public Health Departments to request clarification. Read more (April 6). 

NAR A Quarter of REALTORS® This Week Report Homes Coming Under Contract Without Buyers First Visiting the Property (April 16).

MLS Showing Information: Showings must conform to the strictest limitations imposed by any government entity for the jurisdiction within which the property is located. Read more (April 2).

C.A.R. offers Best Practices Guidelines to assist you in the safe
practice of real estate.

Alameda County Clerk-Recorder office is providing limited functions utilizing online orders, mail and a drop box outside the main office in Oakland (March 19). 

Bay area County Recorder offices: Status report (March 24). 

All Bay East staff are working remotely during normal business hours and may be contacted by phone or email. While our REALTOR® Store is unavailable, please view this list of alternate suppliers of essential items.